Work At Home Customer Service Agent (Part Time)

ERC

Philadelphia,PA

5/25/2020

ERC CAREERS ARE STARTED BY DETERMINATION NOT DEGREES

You create your own opportunities for success!

  • Thrive in a fast paced, competitive virtual contact center
  • We create the culture, YOU create your next level of greatness

  • Go-getters that are tech-savvy, confident and self-driven
  • People that have a passion for providing above and beyond customer service experiences
  • Possess a HS diploma or GED
  • Ability to pass a criminal background check and drug screen
  • Ability to work a flexible schedule, which may include some weekends and holidays to meet business needs
  • Successful completion of a computer assessment is required

  • Must have the following: desktop computer or laptop, Internet router with a free network connection, broadband with a downstream of least 16mbps and an up stream of 10mbps, and a land-line with a free port for a work phone
  • Must reside in Indiana, Iowa, Kansas, Kentucky, Louisiana, Florida, Georgia, Pennsylvania, North Carolina, Mississippi, South Carolina, Tennessee, or Texas to be eligible for this position

  • Allows you more flexibility in your day to day life to attend school, to pursue your passion, and/or to have work life balance
  • Professionally handle inbound calls from customers about their billing inquiries and equipment troubleshooting
  • Navigate through multiple computer systems to track, update, and verify accounts

Are you up for the challenge? If so...Here s what s in it for you!

PERKS OF JOINING THE ERC FAMILY

  • Contests for prizes monthly
  • Paid training (Get paid to learn)
  • Permanent (non-seasonal) employment
  • $9.00 - $10.00/hour

ERC is an Equal Opportunity Employer

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