Cafe FOH/BOH Team Member

Urban Air Adventure Park

Toms River,NJ

10/13/2020

NJ-Toms RiverCaf FOH/BOH Team Member Job DescriptionJOB DESCRIPTION:The Caf Team Members are primarily responsible for serving guests efficiently with food and drink at the Urban Air Caf . Working hours will be spent in the kitchen and/or service area, cashiering, interacting with guests, cooking, preparing and serving food. S/he must work fast with a sense of urgency, while offering amazing standards of guest service and care.RESPONSIBILITIES* Demonstrating the highest standards of guest relations and care when assisting guests at the counter.* Giving advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business.* Ensuring adequate stock levels of supplies and consumables for caf area.* Managing queues and meeting guest expectations, upsell to maximize profit.* Keeping the areas tidy and clean including table clearing, removing and washing dishes, and taking out trash.* Handling guest complaints in the first instance and reporting feedback to the Leadership Team.* Working within established guidelines and operating procedures.* Measure and assemble ingredients for menu items* Properly cook and store food items at appropriate temperatures* Rotate stock items as per established procedure* Ensuring compliance with all health code regulations.* Keep the kitchen and storage areas clear, well-organized* Participate in regular staff meetings and training as required* Other duties as tasked by LeadershipQUALIFICATIONS* Minimum of High School Diploma or equivalent required, some College preferred* Previous restaurant/quick service experience preferred* Basic math skills of adding and subtracting required* ServSafe or similar food handling certification preferredADDITIONAL REQUIREMENTS* Having a friendly and engaging personality, a good communicator, able to work under pressure.* Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.* Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.* An effective, well organized and efficient team player with a strong sense of discipline and urgency.* Holds self-accountable for high personal standards of conduct and professionalismPHYSICAL REQUIREMENTS* Work days, nights, and/or weekends as required.* Work in noisy, fast paced environment with distracting conditions.* Move about facility and stand for long periods of time.* Lift and carry up to 30 pounds.Location - NJ-Toms River

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