Temp/Seasonal Team Member

Kirkland's

Bismarck,ND

11/25/2020

The primary responsibility of a Team Member is to provide a fulfilling shopping experience to each and every customer utilizing Kirkland s customer service model while assisting with all aspects of operations and merchandising in their store with partnership and direction from the management team. Team Members drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area. Supports and values Customer Service in both the in store and online (ship to store) shopping experience Greets every customer with enthusiasm, maintains a positive, can do attitude at all times Proactively engages with customers, reads cues and responds appropriately Educates each customer on current promotions and merchandise assortment to support buying decisions Makes suggestions to build the customers basket that compliments the customers choices Supports the company s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalAchieves or exceeds goals associated with company initiatives and programs by actively engaging with customers Assists in the process of the receipt of all merchandise in a safe, timely and efficient mannerAssists in maintaining an efficient and organized salesfloor and stockroomAssists in maintaining merchandise presentation, pricing and the accuracy of inventory levels May perform other duties as necessaryEnergetic, people and results oriented, competitive with a drive to succeedAbility to effectively communicate both written and verballyAbility to work weekends, holidays and eveningsAbility to read and interpret company directives, handbook and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamAbility to lift and move 50 pounds or more on a regular basis Ability to climb laddersAbility to stoop, bend, climb and lift to stock and retrieve merchandise from stockroom and sales floor on a regular basisMust be able to talk, listen and speak clearly on the telephoneMust be able to walk and stand for long periods of time to greet and assist customersMust be able to use both hands/arms to move and ensemble productMust be able to operate a Point of Sale system /register efficiently and accurately

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