Customer Service

Kelly Services



Mortgage Processor - No Industry Experience Required - $52,000-$62,000/Year - See details below: If you have experience in Education, Social Work, 1st Responders, Healthcare, Veterans, Sales, etc. and/or have ANY customer service experience - they have an amazing training program set up and are willing to train. So apply today! Monday-Friday 9:00am-5:00pm - working remotely until office reopens (do not have a set date to return yet) - Openings in Beltsville, Baltimore, and Frederick, Maryland! Primary Responsibilities Maintain frequent communication while providing exceptional customer service to homebuyers, NVR Mortgage branch personnel, and the Homebuilding divisions throughout the entire loan process. Manage multiple loan file Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files Set up loan files, manually and on the computer, and order all exhibits i.e., VOE s, VOD s credit report, etc. Ensure accuracy and completeness of each loan file processed prior to passing to the closing department Follow up on submitted loans and/or pended loans Coordinate closing paperwork and tasks, as required Remain knowledgeable in all NVRM loan programs and guidelines as well as company approved Broker options Qualifications Excellent customer service skills Strong organization skills, attention to detail, and ability to multi-task Strong oral and written communication skills At least 2 years of experience processing loans, preferred not required Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred Minimal travel required Life at this Customer, Your desire to excel is matched by our commitment to your success and we ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80 of them promoted from within, so you ll find mentors who can share their knowledge, provide career guidance and encourage your success. Benefits: We also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees. Competitive Compensation Home Purchase Discount Mortgage and Settlement Services Discounts Comprehensive Health Life and Disability Insurance 401k (Full-time employees are eligible to contribute immediately) Employee Stock Ownership Program Vacation Holidays

Why Kelly ?

As a worker today, it s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what s next is what we re all about. We know what s going on in the evolving world of work just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

At Kelly, we re always thinking about what s next and advising job seekers on new ways of working to reach their full potential. In fact, we re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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