Shipping / Logistics Lead

SAIC Corporation

Oklahoma City,OK

10/12/2020

Description

PRIMARY RESPONSIBILITIES:

Act as the primary interface between FAA and hardware vendors on warranty claims, status, and action plans

Work directly with hardware vendors to analyze and resolve warranty-related issues

Drive timely resolution of warranty issues

Develop and present weekly and monthly status reports relating to warranty work

Collect, integrate, and analyze data from multiple sources to develop a picture of warranty performance and trends

Responsible for ordering and tracking all warranty replacement parts

Qualifications

EDUCATION AND EXPERIENCE:

Associate s Degree in related discipline and three (3) years related experience; Or High School diploma and five (5) years equivalent experience performing in a technical support role

Prior Help Desk Support / Desktop Support experience

Windows 10 experience

The ability to work independently with minimal supervision and professionally represent the program

Highly motivated individual willing to learn and apply new concepts, tools, and software

Good verbal and written communication skills, especially with other organizations

Initiative

Good problem solving and troubleshooting skills

Ability to work effectively in a team setting

CLEARANCE:

Must be a US Citizen and have the ability to obtain a Public Trust clearance

DESIRED SKILLS:

A+, or other technical certification

Customer friendly attitude is a must

Ability to work independently, or as part of a team


Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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