$14-$16/HR Customer Service Representative


San Diego,CA


These roles pay anywhere from $14 to $16.75 an hour.

Roles are located near the Sorrento Valley Area (very freeway friendly)

Please send resumes

Daily Job Duties
Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message.
Answer a high volume of calls throughout the day, place outbound calls when needed and utilize email and chat features.
You will start out on one client, and with your dedication to our clients, you will be cross trained to provide assistance on multiple clients.
You must have the ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.
Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements.

Ability to work in a fast paced environment
Excellent written and verbal communication skills
Drive and motivation to succeed in performance based position
Desire to pursue a career in health care benefits or Human Resources
Associates or Bachelor's Degree is preferred but not required
Bilingual: Spanish or French is a bonus

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

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