Patient Services Representative

Aspen Dental

Sioux City,IA


Patient Service Representatives (PSR) play a vital role at Aspen Dental-branded practices. PSR's are the first point of contact for patients at a practice, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Commitment to continuous development and promoting from within means your career path is limitless. We're on a mission to give America a healthy mouth. PSR's who join an Aspen practice work for a licensed dentist and live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. Not only can you maximize your career potential, but you can make a real difference in the lives of patients.About Aspen Dental-branded practicesAspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. + Greet and check in patients in a friendly manner.+ Collect co-payments and verify insurance coverage.+ Schedule and confirm patient appointments.+ Prepare new patient charts neatly and accurately.+ Various office duties as assigned by Office Manager.+ Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.+ Collect and post payments and record receipts.+ Balance nightly deposits and complete credit card processing.+ High School Diploma or equivalent.+ Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred.+ Self-motivated with the ability to exceed patient expectations.+ Excellent organizational skills to effectively handle multiple tasks.+ Flexibility to support change, with varying schedules as necessary.+ Possess excellent interpersonal communication skills.+ Resume must demonstrate stable employment history.Street: 5001 Sergeant Road, Unit 15 Travel: 25 - 50% External Company URL:

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