Host/Hostess

Green Mill Restaurant

Overland Park,KS

2/15/2020

SUMMARY
Coordinates activities of dining room personnel to provide fast and courteous service to guests by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Schedules dining reservations and arranges parties or special services for diners.
  • Greets guests, escorts them to tables, suggestively sells restaurant products and provides menus and beverages in a warm, friendly manner.
  • Maintains established standards with regard to: table setting, organization of host station and cleanliness of restaurant, servers' station, plateware, flatware and table service.
  • Assigns tables to wait staff of dining room to ensure prompt and courteous service to patrons.
  • Tracks availability of tables, may assist in bussing and re-setting tables to speed up service provided to guests.
  • Stocks and cleans host station.
  • Prepares and serves beverages and expedites food orders.
  • Collects payment from customers (depending on business unit).
  • Totals receipts, at end of shift, to verify sales and clears cash register (depending on business unit).
  • Adjusts complaints of patrons (depending on business unit).
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

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