Superior Quality Food & Beverage
Present food and beverage items quickly and accurately, with proper garnish to all guests at all times. Develop a thorough understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the Guest.
Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times. Remove used utensils, plates and glassware between courses and provide replacements if needed by the Guest. As quickly and accurately as possible, take Guest orders at the table and input them in the POS system. Execute the PURE Steps of Service for all Guests. Understand and uphold all PURE taqueria policies regarding Guest hospitality and safety, including alcohol consumption, allergies, sanitation, etc. Respond immediately and appropriately to any situation where the Guest perceives less than legendary service or hospitality, including involving a Manager.
Provide warm, friendly and efficient service and hospitality so that every Guest becomes a repeat Guest.
Accurately prepare cash-outs and other end-of-shift reports. Clock in and out accurately according to your posted schedule. Keep waste to a minimum by accurately inputting orders in the POS system, garnishing correctly, and preparing food items accurately during side work by following recipes and prep lists carefully. Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw small wares in the trash. Maintain a clean workplace and floor and address spills immediately.
Treating Employees like Family
Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work. Demonstrate respect and courtesy towards all FOH, BOH and Manager Team Members.