Crew Member

Moe's Southwest Grill

Bristol,CT

12/2/2019

Our Crew Members provide outstanding customer service to all guests while taking orders, food preparation, ensuring food quality with accuracy and energy, and maintaining cleanliness of the restaurant.

Job Duties:

  • Model, promote and display integrity for Savin Brands and Moe s culture, Mission and Values
  • Ensure all guests receive outstanding service by providing a friendly environment, acknowledging every guest; asking if they have visited Moe s before and make all guests feel welcome beginning with the infamous Welcome to Moe s
  • Responsible for entering orders into POS system and taking cash and credit cards, makes change for guests and works with manager to handle, record and store cash correctly
  • Maintain and delivers high quality product within Moe s speed of service standards
  • Maintain the front counter area, hot and cold food lines and back of the house in a sanitary, neat and orderly fashion
  • Maintain the cleanliness of the beverage center, salsa bar, dining room, doors and windows and restrooms
  • Upsell and make recommendation to guests on a regular basis
  • Follow all specifications, and procedures within Moe s recipes and training materials
  • Handle guest complaints in a timely manner, inquiring about the quality of a guest s dining experience, thanking guests and inviting them to return.
  • Cross train and assist with all aspects of the restaurant
  • Maintain a safe and healthy workplace conditions for Guests and co-workers
  • Other duties as assigned

Necessary Skills for Success:

  • Accuracy when entering orders into the Point of Service (POS) system
  • Thorough knowledge of the menu items
  • Reliable, able to show up to work on time and for each scheduled shift
  • Proactive with all work related tasks
  • Positive attitude with guests and co-workers and has fun at work
  • Clear and friendly communication
  • Understanding of time management
  • Attention to detail
  • Cooperates with all team members

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