KS Restaurant EE-Cashier

Wingstop Restaurants Inc

Kansas City,KS

11/3/2019

A Restaurant cashier has the greatest perceived responsibility - direct guest contact. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile.Essential Duties and Responsibilities:Ensure that each guest has a positive, long lasting impression of the Wingstop experienceEnsure that safe handling procedures are followed at all timesImmediately notify the Manager on Duty of all safety, sanitation or employee issuesUp-to-date knowledge of all product and procedural changesDirect all guest complaints to the Manager on DutyOpen and/or close the RestaurantAssist all other positions when necessaryStep in for Manager to oversee all aspects of restaurant managementGreet all guests in a timely manner (3-5 seconds)Handle all orders and inquiresProperly ring in all sales through the POS/register systemAsk for add-on salesCollect paymentVerify if the proper age requirements are met of all guests requests that involves alcoholic beverages Resolve low level guests issues with efficiency and a good attitudeKeep the counter clean and stockedClean the tables, chairs, doors, windows and dining room floorMaintain front trash can; clean exterior and empty trash cansMaintain bathrooms; clean and stockRestock front beer coolerAbility to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning productsAbility to work independently or minimum supervisionTeam FocusBrings issues or concerns to the attention of the supervisor; is willing to ask for help. Identifies and introduces new ideas and solutions to create efficiency in the operation. Represents the brand and department in a professional and polished manner at all times. 

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