Signature Host/Hostess The Exchange

Interstate Hotels & Resorts



Job Summary

Take advantage of this once in a lifetime opportunity to be part of Lancaster Pennsylvania's food & beverage scene; located main on main in the heart of Lancaster. Food resources within the community that would be the envy of any culinary team. This is a great small city with a beautiful mix of old & new; heritage & hip. Working in partnership with the Restaurant Manager of our new and exciting Rooftop Bar, The "Exchange", you will bring to life a new ground up urban roof top bar, separate from the new "Plough" restaurant, specializing in craft cocktails and small plates. You must possess a rich spirit of creative thought and passionate entrepreneurial energy.

Smiles come easily to you. And as the first point of guest contact in the restaurant, you appreciate that your actions make a difference. From promptly seating that road-weary guest to elevating that special evening at the first welcome, you love making a difference!

As Host, you will

+ Provide arriving guests with a prompt, gracious greeting and seat them comfortably with menus.

+ Take reservations by phone and in person, providing helpful, accurate responses to inquiries.

+ Ensure that tables are clean and set before seating guests and seating charts for station rotations are maintained.

+ Tidy the service podium, keeping it organized, and maintain a supply inventory.


Clear, effective written and verbal English communication skills are required. One year cash handling experience and the ability to accurately handle cash, credit, or room charges according to Interstate policies, procedures and guidelines, also is preferred. This role requires continuous motion and the ability to lift up to 30 pounds, clearing tables, buffets, and pulling tables.

This position requires the completion of an online Guest Service assessment. Shortly after submitting your application you will receive an email with a link to the online assessment. Your application will not be considered further until you have also finished and submitted the assessment. The assessment will take about 25 minutes and we recommend you dedicate time without distractions or interruptions to complete it. Please complete the assessment as quickly as your schedule allows. If you have already completed a Guest Service assessment within the last 90 days you will not be required to complete one again.


Lancaster Pennsylvania

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) ###-#### or email [email protected] with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Our People are the Key to our Success

Interstate Hotels & Resorts is the leading global hotel management company with over 430 hotels and 76,000 rooms located throughout the United States and around the world. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry and promises a bright future for our hard-working associates building their careers with us.

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