Self Pay Collector (Customer Service)


Linthicum Heights,MD


Self-Pay Collector/Customer Service

Cognizant Technology Solutions (formerly ROI/Bolder Healthcare) has immediate openings for experienced Self-Pay Collection Professionals in Linthicum Heights, MD.

Put your Collection Experience to work helping our patients resolve their accounts while increasing you earning potential. Health Care/Medical collections a plus, but not required.

Call Center environment dealing with patients' past due medical obligations, both Self Pay and Bad Debt collection services. Bilingual English/Spanish candidates a plus.




Our top Collectors earn excellent pay plus commission.

Family Friendly Hours:
Monday - Friday schedule:
4 days 8:00am-4:30pm and 1 day from 11:30am-8pm.
NO WEEKENDS Responsibilities:
  • Confer with patients via inbound or outbound telephone calls.
  • Verifying Health Insurance information and benefits with patients.
  • Analyzes credit information.
  • Establishes payment arrangements.
  • Properly managing your collection queue.
  • Achieving a collection goal every month.
  • Previous Medical Collection and Customer Service Call Center experience a plus.
  • EPIC EMR Experience a plus.
  • Knowledge of HIPAA regulations and the FDCPA preferred.
  • Comfortable working in a fast paced energetic call center environment.
  • Able to work independently and as part of a team.
  • Strong communication and problem solving skills.
  • Must be detail oriented.
  • Computer literacy.
  • Positive Attitude.
  • High school diploma or equivalent is required

A wide variety of Medical/Financial Benefit Plans are made available to all FT employees of Cognizant and are available on the 1st day of employment.

Employee Status : Full Time Employee

Shift : Day Job

Job Posting : Sep 23 2019

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

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