Customer Service Rep(02262) - 414 W. Perkins Ave.

Dominos Pizza

Sandusky,OH

12/10/2019

As a Customer Service Representative (CSR) for Domino's, you're the face of the company for all of our in-store guests. Our CSR's process telephone orders, greet and cash out carry-out customers, and perform other general duties as assigned by store management.

We treat our customers just as guests in our home. As a CSR, having a pleasant demeanor and a bright & upbeat personality is a must.

CSR's must be at least 16 years of age. Upon turning 18, CSR may also be required to prepare food as well as taking orders and processing cash register transactions.

QualificationsGeneral Job Duties for all Store Team Members

Operate all Equipment

Stock Ingredients from Delivery for Daily Use

Prepare Product

Receive and Process Customer Orders

Complete Inventory and Associated Paperwork

Maintain a Clean Restaurant Facility

Successfully Complete Required Training and Job Orientation

Comprehend and Give Correct Written Instructions

Professionally Communicate Verbally with Customers and Staff Both In-Person and by Phone

Calculate Basic Math (addition, subtraction, multiplication, division) Quickly and Accurately.

Accuracy in Money Handling

Rapid, Accurate Hand-Eye Coordination

Basic Computer Knowledge for Order Entry and Administrative Duties as NeededWork ConditionsExposure To:

Varying and Adverse Weather when Performing Outside Tasks

In-Store Temperatures Ranging from 36-90 Degrees (based on cooler and oven areas)

Sudden Changes in Temperature from Work Area to Outside

Fumes from Food Odors

Exposure to Cornmeal Dust

Cramped Working Quarters in Some Areas

Hot Surfaces/Tools from Oven up to 500 Degrees or Higher

Sharp Edges and Moving Mechanical Parts.SensesSpeaking and Hearing Clearly when Communicating with Others

Near and Mid-Range Vision for Most In-Store Tasks

Accurate Depth Perception

Ability to Decipher Hot and Cold Surfaces.TemperamentAbility to Direct Activities

Perform Repetitive Tasks

Work Alone or with Others

Work under Stress

Meet Strict Quality Standards

Analyze and Compile Data

Make Professional Judgements and DecisionsPhysical Requirements (Included but not Limited To)Standing for Long Periods of Time

Walking on Various Floor Types

Sitting (Completion of Administrative Duties and On-Line Training)

Lifting Package Weight of up to 50lbs, up to 3'x1.5' in Dimension from Floor to Shelves up to 72" High

Carrying Weight up to 30lbs (Moving Product from Storage to Work Area)

Climbing (Changing of Signage, Washing Walls, Performing Maintenance)

Stooping/Bending/Crouching/Squatting/Reaching to Access Product & Prepare Food to Fulfill Orders

Extended Use of Hands to Manipulate Dough and Use Tools Necessary to Prepare Orders and Maintain

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