Desktop Support Analyst

Robert Half Technology

Alexandria,VA

10/20/2019

Ref ID: 04510-#######343

Classification: Desktop Support Analyst

Compensation: $50000.00 to $60000.00 yearly

This Desktop Support Technician role with Robert Half Technology requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is full-time in nature and is based in the Alexandria, Virginia, area.

Major responsibilities

- Support, examine, and repair computer systems, hardware, printers, and computer peripherals

- Deliver computer desktop support in accordance with established policies and procedures

- Rectify computer problems, and suggest appropriate action/solutions

- Match hardware repairs with the appropriate vendors

- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Interface regularly and effectively with ticket submitters

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
- MS Windows 10 experience required

- Proficiency in Active Directory

- Mac OS experience

- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- 2+ years of desktop support or other related experience

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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