Desktop Support Analyst II

SNI Technology

Colorado Springs,CO


Our client is seeking a Desktop Support Analyst II for an exciting contract to hire opportunity.


  • Perform Desktop Support duties at client site.
  • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
  • Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
  • Analyzing and making recommendations for hardware and software standardization
  • Creating user accounts and managing access control based on company policies
  • Other duties as assigned


  • 3+ years of overall IT Support experience
  • Must have 3+ years of Windows support experience
  • MAC experience is a plus
  • Must have strong communication skills
  • A+ Certification is a plus

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