Sr. Sales Assistant

DRB Group

Martinsburg,WV

12/6/2019

JOB DESCRIPTION:

Responsible for assisting Sales team in our community model homes; provides support in the absence of the Sales Consultant. Greets visitors, demonstrates the home and its features. Provides general information to model home customers.



ESSENTIAL FUNCTIONS:

Weekend work may be required

Staffs model home office

Answers telephone inquiries

Maintains appointment book for Sales Consultant

Greets customers

Demonstrates model home; provides information on home features and benefits

Provide information regarding community and surrounding area

Inspect the grounds and models for maintenance problems

Ensures cleanliness of model and spec homes

Performs other duties as assigned by management


QUALIFICATIONS:

Knowledge and Skills

Excellent phone etiquette

Excellent verbal communication skills

Punctual

Professional appearance

Ability to work independently on assigned tasks as well as to accept direction on given assignments

Customer service driven

Displays a friendly, enthusiastic, personable manner

EDUCATION AND WORK EXPERIENCE:

HSD and 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience

Prior customer service experience with a new home builder is preferred


EOE


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