Service Technician- Waterloo

Harrison Truck Centers




Under the direct supervision of the Service Manager, the Service Technician is responsible for performing truck repair and maintenance work as assigned in accordance with dealer and factory standards. They will also oversee the work of any apprentice that may be assigned to the technician.


Perform general job qualifications as outlined in the technician pay sheets based on the technician skill level

Receive repair orders from shop foreman and/or service advisor and take to stall area

Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

Diagnose cause of any malfunction and perform repair

Communicate with parts department to obtain needed parts

Save and tag parts if the job is under warranty or if requested by the customer

Examine the vehicle to determine if additional safety or service work is required

Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised

Document work performed legibly and accurately on hard card

Road-test vehicles when required or refer to the test technician, while be conscious of keeping the customer's vehicle clean. Ensure that customer's trucks are kept clean

Supervise work of any apprentice technicians as assigned. Attend factory-sponsored training classes.

Keep abreast of factory technical bulletins

Keep shop area neat and clean and be able to account for all dealership-owned tools at all times

Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes. Road-test vehicles to quality-check work performed

Follow federal, state and dealership safety standards


High school degree or the equivalent

Ability to read and comprehend instructions and information

Previous diesel or automotive experience preferred.

General mechanical skills

Basic computer skills.

Valid driver's license with minimum of a Class B CDL and good driving record

Manual dexterity


This is a physically demanding position. Will stand eight or so hours per shift. Will lift parts weighing in excess of 70 pounds several times during each shift and use hoist and test equipment as needed. They will stoop, kneel, crouch, crawl, reach, handle, and feel. They will use hand and power tools. Will be exposed to noise, vibration, dust, exhaust fumes and other hazardous and non-hazardous materials. Road-testing of vehicles may be required. The technician will be required to wear a dealership uniform when working at all times. PandoLogic. Category: Automotive, Keywords: Automotive Technician

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