Application Support Specialist II




Do you have a passion for innovation and cutting-edge technology? Do you thrive on both leading and working in a small team scenario across multiple technology disciplines? Are you motivated by fast-paced, aggressive learning curves and unique technical challenges? If so, Hensel Phelps, a global building services provider needs your expertise to help engineer and build the future by taking this opportunity in the information technology discipline. Hensel Phelps is hiring an Application Support Specialist that is a team player, self-starter and possesses strong troubleshooting logic and customer service skills. Primary functions of the position include: providing support to end users both in our Greeley, CO corporate office (primary location) and remote offices (via phone and ticket system) for our accounting system (Vista by Viewpoint); accounting report writing, troubleshooting application and systems errors, and line of business application configuration in a service desk atmosphere. The successful candidate will possess the following: - An associate degree in computer information systems, or similar, and 2+ years of full-time tier-2 IT support experience; or 4+ years of full-time tier-2 IT support experience - Strong understanding of accounting principles and ERP systems - Strong technical writing skills - Task-oriented with strong organizational skills - Basic knowledge of IP address resolution, subnet mask, TCP/IP - Enterprise software installation, troubleshooting, and maintenance - Microsoft Office (2007, 2013, Office 365) SharePoint and Email basics - Windows 2008 and greater, Server Administration - Microsoft Remote Desktop Services (RDP) - SQL Database administration - Report writing tools such as SSRS, Crystal, and PowerBI - Web browser (IE, Edge, Chrome, Firefox, Safari) functionality and support - Active Directory and Exchange user management - Understanding of the Construction industry is a plus, but not required. Hensel Phelps is an equal opportunity employer and contractor. All qualified applicants will receive consideration for employment without regard to their protected veteran status, nor will they be discriminated against on the basis of disability. EOE AA M/F/Vet/Disability Hensel Phelps will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Hensel Phelps' legal duty to furnish information.

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