Sunbeam Family Services
SUMMARYThe Senior Shelter Residential Care Specialist works under the general direction of the Shelter Administrator and is responsible for giving support and assistance to the clients of the shelter, as well as ensuring their personal safety. The Residential Care Worker is also responsible for the cleaning and upkeep of the shelter by performing the task duties assigned.All employees and volunteers are expected to be sensitive to our client's cultural and socioeconomic characteristics, reflect Sunbeam Family Services core values and to perform at Sunbeam's standards of excellence at all times.Our core values are:Champion Spirit - We work like a champion every day: paying attention to details and performing with excellence.Servant Heart - We exhibit humility in serving everyone; no job is below anyone and we all pull together to get the work done.Sunny Attitude -We bring a smile and a positive attitude. We treat each other with respect, ensuring an energized work environment.ESSENTIAL DUTIES:* Promoting, encouraging and displaying examples of leadership for the agency in accordance with the agency mission driven, employee first culture.* Demonstrate capacity for providing developmentally appropriate practice, for exemplifying the values expected within the program, and for promoting the mission of the organization.* Ensure that all duties and actions conform to Agency standards and funding contracts* Provide the highest standards of care ensuring attention is paid to participant's physical, cultural, social, educational and recreational needs in accordance with service plan.* Support participants as they try to achieve outcomes in line with service plan under the guidance of the Shelter Administrator.* Maintain full and comprehensive records and logs such as the staff communication log, client notes, client roster, daily census, MARS sheets and incident reports.* Work constructively and professionally with other staff and volunteers.* Establish and maintain a professional and informative relationship with APS and other advocates.* Ensure that appropriate help, guidance and support is sought for any incident of emergency during the course of duty.* Ensure that the Shelter Operations Manager and/or Shelter Administrator is informed of any accident or emergency that occurs in the course of duty in a timely fashion.* Assist participants maintain clean and hygienic accommodations by completing assigned duties. These duties include cooking, cleaning the facility restrooms, dusting, running the vacuum on all carpeted surfaces, sweeping and mopping, sanitizing kitchen and dishes, laundry etc.* Ensure that medication logs are accurate and complete and that all medications are administered according to MAT standards. Ensure that medications are locked according to MAT standards.* Participate in on-going supervision with Senior Shelter Operations Manager.* Attend all staff development, training and meetings as required.* Make routine security checks of doors, windows, kitchen and participants' rooms.* Implement any program regarding care, such as reminding clients of personal hygiene and providing hygiene items to clients when needed.* Maintain confidentiality and professional boundaries with clients at all times.* Perform other duties as needed in keeping with Sunbeam's mission, vision and values.QualificationsACCOUNTABILITIES:* Performs required duties in a manner that demonstrates compliance with Sunbeam's Culturally Competent Practice Policy.* Adhere to Agency code of ethics and professional standards assuring that all duties and actions conform to agency standards and insure that confidentiality is maintained at all times.* All staff are required to maintain their timesheets and all personal information via the agency approved timekeeping device. It is the staff's responsibility to make certain their timesheets are correct and addresses and phone numbers are correct and up-to-date.* To provide the highest standards of care ensuring attention is paid to participant's physical, cultural, social, educational and recreational needs in accordance with service plan and support participants as they try to achieve outcomes in line with service plan.* Maintain full and comprehensive records, logs and any other data required.* Establish and maintain a professional and informative relationship with APS and other advocates and to also work constructively with staff and volunteers.* Ensure that appropriate help, guidance and support is sought for any incident of emergency and ensure that the Shelter Operations Manager or Shelter Administrator is informed of any accident or emergency that occurs in the course of duty.* To participate in on-going supervision with Operations Manager and attend all staff development, training and staff meetings.* Accountable for the cleanliness of the shelter by completing assigned tasks such as sweeping, mopping, taking out the trash, keeping the kitchen clean, vacuuming, and completing the laundry.* Make routine security checks of doors, windows, kitchen and participants' rooms.* Implement any program regarding care, such as reminding participants to maintain clean and hygienic accommodations and laundry.* Any other duties within the scope, spirit and purpose of the job.EDUCATION AND/OR EXPERIENCE:* High school diploma or GED required; experience in a residential environment is preferred. Health or medical certificates and training preferred.ADDITIONAL JOB REQUIREMENTS:* Must be willing to work flexible hours including nights, weekends and holidays.* Clear background and drug screenCERTIFICATES, LICENSES, REGISTRATIONS:* Ability to obtain and/or keep current Food Handler's, MAT, CPR and First Aid certificationSKILLS AND ABILITIES REQUIRED:* A professional attitude with patience and empathy toward older adults. Honesty and Integrity* Tolerance* Positive and flexible attitude Good inter-personal skills* Good oral and written communication skills* Basic computer skills: Internet and Microsoft Office (Word and Excel)* Ability to interact with persons of diverse cultural and socioeconomic backgrounds in a manner that demonstrated sensitivity toward cultural differences and respect for each individualCOMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS:* Must be able to operate telephone, copier, facsimile machine, scalesPHYSICAL DEMANDS* Withstand the pressures of helping adults who may display anti-social behavior or have difficulty with communication.* Unit housekeeping and cooking duties.* Must be willing to work flexible hours including nights, weekends and holidays.* Must be able to talk, hear, sit, stand, walk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl and lift and or move items of up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Must have excellent command of English language and grammar, both verbal and written. Must be able to manually operate and use a computer. Must be able to clearly hear and understand telephone conversations.* Must be able to assist persons in wheelchair during inclement weather or emergency situations.WORK ENVIRONMENT* Moderate noise level, depending on level of activity. Interact with older adults with possible diminished mental and physical ability. Changing focus at all times; standing and sitting, able to perform household tasks such as cleaning rooms and bathroom.OTHERThe requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. These statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel or candidate and may be subject to change at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.