Patient Access Rep I-Part-time (28 hours/week) 4pm-9:30pm

BJC HealthCare

Saint Peters,MO

12/8/2019

Job ID: 1193686Employment Status: Part-TimeMore Information:Barnes-Jewish St. Peters Hospital offers full inpatient services, including 24-hour physician-staffed emergency, pediatric, obstetric and intensive-care coverage. The hospital also has a Siteman Cancer Center location on campus.At Barnes-Jewish St. Peters Hospital, every decision is made in the best interest of patients and families. This department works to ensure that our patients and visitors have an excellent first impression. Admitting representatives are responsible for the registration of patients of the hospital.OverviewRole PurposeTo ensure prompt and efficient access to hospital care, by providing exceptional service to customers during the registration experience. Create a customer focused environment through effective communication with patients and guests. Accurately collect reimbursement information for clinical care and reimbursement. Coordinates and is responsible for patient registration for initiation of legal medical record and financial data.ResponsibilitiesProficient on the hospital registration and multiple ancillary computer systems. Registers, verifies insurance, checks insurance eligibility, scans and retrieves documents in the Activefax system. Provide preparation instructions for each procedure scheduled. Proficient in insurance basics to recognize commercial and government plans and where to obtain a referral or authorization. If required, determine appropriate point of service payment and obtain amount from the patient by utilizing appropriate scripting.Communicate in a professional, positive and respectful manner with patients and offices. Be able to provide consistent excellent customer service in a variety of situations.Assures hospital compliance with Medicare Secondary Payor (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Ensures each patient completes HIPAA acknowledgement and offers financial assistance information.Validates that the order is complete with two patient identifiers, a dated signature by the ordering provider, an appropriate diagnosis is indicated for the test being ordered, and correct that the correct test is indicated.Perform price estimation prior to service and issues ABN to the patient to collect their non-covered amount due for the scheduled services.Minimum RequirementsDegreeHigh School Diploma or GEDExperience<2 yearsSupervisor ExperienceNo ExperiencePreferred Requirements and Additional Job InformationDegreeAssociate's DegreeLicenses & CertificationsCHAABenefits StatementNote: not all benefits apply to all openings* Comprehensive medical, dental, life insurance, and disability plan options* Pension Plan*/403(b) Plan* 401(k) plan* Tuition Assistance* Health Care and Dependent Care Reimbursement Accounts* On-Site Fitness Center (depending on location)* Paid Time Off Program for vacation, holiday and sick time* Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health CenterLegal StatementThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.Equal Opportunity Employer

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