Host

Cracker Barrel

Council Bluffs,IA

12/8/2019

Store LocationUS-IA-Council BluffsOverviewThe Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.Responsibilities and essential job functions include but are not limited to the following:* Performs guest service by greeting guests and seating all as promptly as possible* Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion* Ensures that all available tables are clean and properly prepared* Exhibits professional, sincere hospitality toward all guests at all time.* Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example* Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems* Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift* Maintains a clean and organized workspace* Maintains regular and punctual attendanceResponsibilities* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation* Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays* Meet store operating policies and standards and cash handling and store safety and security, with or without reasonable accommodation* Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication* Comply with a dress code that prohibits displaying tattoos on face or throat.* Available to perform many different tasks within the store during each shiftQualifications* Read, write and comprehend the English language* Stand for long periods of time* Lift a maximum of 20 pounds overhead* Work at a pace consistent with changing business volume and demands* Ability to learn quickly* Ability to understand and carry out oral and written instructions and request clarification when needed* Strong interpersonal skills* Ability to work as part of a team* Ability to build relationships

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