Server - Ice Cream Scooper

Friendly's Ice Cream, LLC.

Vineland,NJ

12/8/2019

SCOOPOLOGIST MISSIONTo bring the magic of our homemade ice cream to every guest through the creation of artistic quality, perfectly portioned ice cream treats.ESSENTIAL FUNCTIONS* Treat our fragile, premium, premium ice creams and toppings with total respect and pride.* Make increased ice cream consumption the goal of each shift.* Enter orders into POS immediately.* Make products as fast as possible with precision and fantastic eye appearance- each one a work of art!* Expedite orders from the window to the dining room. Find runners or run yourself.* Look for sampling opportunities.* Monitor and restock the retail cases, make certain they are always perfectly neat.* Take and process telephone orders efficiently and encourage guests to order more.* Coordinate all online orders to insure they are complete and modifiers are correctly done.* Make each guest feel important and special, especially kids!* Look for ways to go above and beyond for your guests and coworkers.* Be the final quality control checkpoint- be proud of everything.* Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.* Offer a sincere, personal welcome to every guest entering the restaurant.* Smile and make eye contact.* Anticipate the guest's needs and react before they need to ask.* Create an emotional attachment to our restaurant by helping our guests create great memories.GENERAL JOB REQUIREMENTS* Must read, write, and communicate in English as it relates to the job and to the safety regulations.* Must be able to perform all job functions safely.* Must meet the company performance standards for the job.* Must participate in company orientation and training.* Must be able to follow instructions.* Must be able to work the scheduled / assigned times and required overtime for the position.* Must be able to use, or learn to use, the equipment and tools used to perform the job.SPECIFIC JOB SKILLS AND QUALIFICATIONS* High School Diploma / GED preferred.* Food Service background / experience preferred.* Must have excellent people skills.* Must have basic math skills.* Must be able to stand and walk for extended period of time.* Must know safety information regarding all materials used within the scope of the work.

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