We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Security Officers I provide a safe and secure environment for patients, visitors, volunteers, physicians and co-workers. Duties include, but are not limited to, making rounds of the medical center complex, investigating incidents, providing services as door locks, escorts, money transports, monitors alarm systems and provides in-service training. Performs related duties as assigned by Director/Manager or designee. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Works to ensure a safe environment by providing quick and appropriate response to emergencies including codes and calls for assistance. Assesses the situation and makes the appropriate notifications in a calm manner. Patrols grounds and facilities according to standard procedure to provide protection, assistance and control. Operates the security vehicles in a safe manner. Assists in keeping the vehicle clean, serviced and fueled. Reports damages to the vehicles immediately.
Offers excellent customer service by responding to the needs and requests of patients, co-workers and visitors in a pleasant, courteous, service-oriented manner. Goes beyond just giving directions. Conducts transports upon request. Provides services in a timely manner.
Provides accurate documentation by keeping accurate daily logs and completing clear, concise reports. Completes all investigation reports in designated format by the end of the shift. Conducts investigations as needed including suspicious activities and/or circumstances, hazardous conditions and complaints. Conducts follow ups and attempts to locate and return missing property.
Ensures compliance by assisting in the prevention and fighting of fires, training Medical Center staff in proper response to fire situations, conducts scheduled fire drills and inspections. Acts under the authority of the Lead Officers and completes in professional manner all tasks/duties assigned by the Lead Officers.
Provides excellent assistance by completing the daily money transfers on time as requested. Makes emergency transports of supplies as needed, and transports co-workers during times of emergencies, as determined by the Lead Officers. Receives patients property upon request and secures it in the vault. Makes valuable returns upon request. Relieves the dispatcher upon request according to the officers abilities and training in that area.
Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
Education: Criminal Justice Degree or law enforcement, military police experience.
Licensure: Valid Class E Drivers License for Missouri (within 60 days of hire). Valid Class C Drivers License for Kansas.
Experience: None required
Certifications: Safe Training Class within 6 months of hire or previous training meeting the Safe class objectives. BLS Basic Life Support Within 3 Months Of Hire.
Other: Must be 21 yrs of age. Must be in excellent physical condition. Fit testing is required for new hires and annually thereafter. Equipment used: Expandable baton (ASP), handcuffs, leather restraints, soft restraints, jumper cables, air tank, AED, wheel lock, radios, dispatch program, security vehicles and emergency lights. Required on the job training will include, but not limited to SAFE, BLS, AED, CLAMP, GRASP, handcuffing, baton, MRI safety, use of force, HAZMAT first receiver, crisis prevention, tactical communications.
Preferred Certifications: IAHSS certification, Missouri Law Enforcement P.O.S.T. Certification.
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a top 100 places to work. We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.