Room Attendant - Housekeeper

Hersha Hospitality Management, LP

Longview,TX

11/8/2019

OverviewOpportunity: Room AttendantClean and maintain guest rooms to ensure rooms meet established standards.Potential Career PathHousekeeping Supervisor - Assistant Executive Housekeeper - Executive HousekeeperEssential Job Functions* Greet guests upon interaction with a warm and friendly greeting.* Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.* Change bed linens and replace towels and other amenities.* Clean and polish furniture and fixtures; dust furniture, walls or equipment.* Notify managers concerning the need for repairs in guest rooms.* Process guest items left in rooms according to lost and found policy.* Follow sustainability guidelines and practices related to HHM's EarthView program.* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.* Perform house person and lobby attendant duties when short staffed or during peak periods.* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.* Ensure overall guest satisfaction.* Perform other duties as requested by management.Position Requirements* High School diploma preferred.* Previous housekeeping experience required or equivalent training.* Understand and communicate in English.Work Environment and Context* Work schedule varies and may include working on holidays, and weekends.* Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

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