Customer Service Representative

Snaps Ventures

New York,NY

11/12/2019

CUSTOMER SERVICE REPRESENTATIVE

We seek a dedicated customer service representative to join our successful call center team. We support all your goals as we work together to attain greater heights career wise.

  • Provide outstanding customer service; recommend solutions and assist them with their needs
  • Welcome customers and make their reaching out be a positive experience through friendly interaction and knowledgeable guidance
  • Take pride in the appearance of yourself, maintain a clean and debris-free location for a great customer experience
  • Work independently or with other team members
  • Days will consist of a mix of customer service and property upkeep
  • Make customer calls regarding their account, collections and other items; document notes on the computer system
  • Manage, audit, balance cash drawer; prepare and make daily deposits
  • Partner with District Managers and other team members to exceed company goals and expectations


BENEFITS


  • Hourly rate of $30.00
  • New Hire Bonus of $500
  • Extensive paid training and coaching plans to grow your interpersonal and business skills - we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Next level roles and career opportunities throughout the United States

Qualifications

  • Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies
  • Minimum one year of customer service and/or sales experience
  • Energetic, outgoing and delivers service with a smile
  • Strong communication, problem solving and time management skills
  • Adaptable - comfortable working alone or with other team members at multiple locations
  • Proficient in Windows-based computer programs and data entry such as account notations and balancing daily transactions
  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows

We are an Equal Opportunity Employer.

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