Collections Representative




Job Description

Collections Representative
Want to make great money and grow your career while helping customers advance their credit with a needed product? Want to help build and maintain a multi-million-dollar portfolio? Want to work for an industry leader who is experiencing rapid growth & success?
Collections Representative opportunity for one of the company's top, growing regions!
Opportunity for Collections Representative:
  • $14.00 - $18.00 per hour
  • Additional monthly incentive up to $1,600.00
  • Great benefits and paid time off
  • 1st party secured loans
  • Exclusive Service Department that helps ensure customer satisfaction
  • Extensive training
  • Gain experience in underwriting and risk analysis throughout the loan process
  • Career growth from Collections Representative to: Senior Collections Representative, Assistant Collections Manager, Collections Manager, Branch Finance Manager, Assistant Finance Manager, Regional Underwriter, Regional Collections Manager or General Manager
  • Help customers move into a better credit situation
  • Work for an industry leading company who has over 150 locations in 32 states and has been in business 30 years
Collections Representative Responsibilities:
  • Meet goals to allow for a performing portfolio and the credit advancement of our customers
  • Partner with other branch team members to ensure the success of the branch location
  • Seek long term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit
  • Perform customer budgets and interviews during the loan process
Collections Representative Competencies:
  • Listen intently to the customer
  • Prioritize calls & time throughout the day to ensure efficiency and effectiveness
  • Build rapport with customer and team members
  • Stay organized & have good follow up
  • Be task oriented
  • Be able to identify problems and offer solutions
  • Be able to negotiate as needed
  • Have prudent judgment
  • Exercise good common sense
  • Be a team player
Hours For Collections Representative:
  • 5-day work week
  • 40 - 45 hours a week
  • No Sundays
  • Work most Saturdays with a weekday off
Keywords: Collections, Collections Representative, Senior Collections Representative, Collections Account Manager, Collections Portfolio Manager

Collections Representative Requirements:
  • Sub-prime Collections Experience: Rent-to-own, Cash Advance, Title Loan, Consumer Finance, First Party, Automotive or a related area
  • Bilingual (Spanish/English) is a plus but not required
  • Ability to work some early evening and Saturday hours

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