Member Services Representative

Planet Fitness (United PF Partners)

Benton,AR

10/31/2019

Job Description

Title: Member Services Representative

Department: Operations

Reports to: Club Manager

FLSA: Non-Exempt

If you would love working for a rapidly growing company that changes people s lives for the better every day, helps them live healthier, doesn t judge anyone, and supports their communities and the Boys and Girls Club (because they don t judge either), then this may be your dream job! United PF believes that everyone is a leader. We define leadership as influence, which is independent of hierarchy and can be used positively regardless of the situation.

What s your role?

As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgement-free environment. You will create raving fans by delivering 1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

Some of your primary responsibilities:

  • You will ensure our club is super clean because our members value this and we re known for that too.
  • Finding new and current members to join the fitness trainer in fitness classes.
  • You ll impress new and existing members when you introduce them to our Black Card amenities. They re going to want these benefits!
  • You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
  • Be a leader! Be passionate love what you do! Have fun and invite members to do the same!

A few other things we want you to know:

  • Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
  • United PF offers competitive salaries, PF Black Card membership and opportunities for growth.

We would love to hear from people with:

  • Birthdate that confirms you are a minimum of 18 years of age.
  • Passion for helping others.
  • Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
  • On-time dependability because you know people are counting on you.
  • English language; ability to speak, understand, read and write. Bilingual - Spanish helpful.
  • High School diploma or GED equivalent.

If you would like to grow as a leader, make an impact and build relationships in a company where judgement-free is a way of life, apply today!

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