Veterinary Receptionist

RIDGEVIEW SMALL ANIMAL CLINIC LLC

New Albany,IN

11/3/2019

Job Description

Receptionists (who are also called customer service representatives or client-relations specialists) are the customer-relations experts in a veterinary practice. They are the clients first impression of the practice, on the phone or in person. Receptionists must possess strong organizational skills, excellent telephone and in-person communication skills, and the ability to remain calm under pressure. Receptionists must have compassion for animals and their owners and understand the stress that patients and clients endure.

Receptionists are responsible for greeting clients; differentiating routine cases from emergency cases; scheduling appointments; entering client, patient, and financial data into the computer; generating invoices and explaining them to clients; processing payments; and managing the retrieval and storage of medical records.

***Must be able to work at least 2-3 night shifts a week (3-9 PM).

Company Description

Ridgeview Animal Clinic is a full service veterinary clinic that treats small animal, mostly dogs and cats in New Albany, IN. Ridgeview Animal Clinic is an AAHA certified hospital. Ridgeview was established in 1967, however the building has recently been remodeled and upgraded inside and out. Our clients are enjoyable and loyal, and of course love their furry family members.

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