RIDGEVIEW SMALL ANIMAL CLINIC LLC
Receptionists (who are also called customer service representatives or client-relations specialists) are the customer-relations experts in a veterinary practice. They are the clients first impression of the practice, on the phone or in person. Receptionists must possess strong organizational skills, excellent telephone and in-person communication skills, and the ability to remain calm under pressure. Receptionists must have compassion for animals and their owners and understand the stress that patients and clients endure.
Receptionists are responsible for greeting clients; differentiating routine cases from emergency cases; scheduling appointments; entering client, patient, and financial data into the computer; generating invoices and explaining them to clients; processing payments; and managing the retrieval and storage of medical records.
***Must be able to work at least 2-3 night shifts a week (3-9 PM).