Host

Yardbird Los Angeles

Los Angeles,CA

11/18/2019

Job Description

Growing up Southern is a privilege. It runs a helluva lot deeper than just where you re born. It s a set of ideals passed down through generations. Sure, it s about sweet tea and swimmin holes, front porches and fried chicken, magnolias and Moon Pies. But more importantly, it s about being devoted to your roots; having a sense of place, of tradition, of family, hard work and each other. And those, my friends, should be universal ideals.

To that end, we proudly present Yardbird Southern Table & Bar. A house of worship to farm-fresh ingredients, classic Southern cooking, culture and hospitality. What we believe is a noble endeavor indeed. So stop on by, cop a seat and sample some made from-scratch divinity. We re serving up the freshest, most inventive takes on regional Southern fare seven days a week with a foot-stompin , soul-healin brunch on the weekends. We ll keep a place set for you.

REPORTS TO: Restaurant Manager
KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description:
The host/reservationist is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious and professional. Most importantly, you will be supervising and coordinating the flow of the dining room. Constant communication with the kitchen and managers is key to a successful service.

Requirements:
Excellent verbal and written communication skills
Excellent critical thinking and decision-making skills
Must be able to maintain tact and be cool under pressure
Able to work flexible hours necessary including off hours, weekends and holidays
Able to effectively communicate in English in both oral and written forms
Professional and polished appearance and demeanor

Responsibilities:
Enthusiastically welcome every guest at the door
Ability to clearly communicate with all guests
Always approach and move towards the guest. Never wait for the guest to come to you
Go above and beyond to accommodate guests special requests
Graciously say goodbye to all guests and extend an invitation to return to visit soon
Oversee daily restaurant reservations, pre-assign seating where necessary
Communicate with management regarding special orders, cake orders, and special requests responsible for conveying all such
information to management
Answer restaurant telephone courteously and efficiently
Escort guests to tables and assist in seating at tables; present menus and extend pleasantries
Shut down podium and forward phones to voice-loop at end of shift
Work as a team, assist with all guests and employees needs and inquiries
Always maintain positive guest relations
Resolve guest complaints, ensuring guest satisfaction
Be familiar with all features and local attractions/activities to respond to guest inquiries accurately
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers,
proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
Perform all other job-related duties as requested

Work Conditions:
The noise level in the work environment is usually loud
While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or
controls; reach with hands and arms; talk or hear; and taste or smell
The employee frequently is required to walk

Preferred:
High school diploma or equivalent
At least 1 year of hospitality sales and management experience
At least 1 year of host person experience in a high-volume and/or upscale dining environment

Hatched in 2001, 50 Eggs, Inc. owns and operates a full-service, multi-faceted, culinary and hospitality firm. Named one of the coolest multi-concept companies in the land by Restaurant Hospitality Magazine, 50 Eggs, Inc. was founded by John Kunkel and owns and operates some of the country's most popular restaurants, including the James Beard nominated and award-winning Yardbird Southern Table & Bar. 50 Eggs Inc. is also known for creating and developing Lime Fresh Mexican Grill, the fast casual Mexican chain. Kunkel, along with his 50 Eggs team, is focused on developing cutting-edge brands with unparalleled dining experiences.

Our Core Values:

* Passion - a strong feeling of enthusiasm or excitement for something or about doing something

* Flexibility - the quality of bending easily without breaking

* Hospitality - the friendly and generous reception and entertainment of guests, visitors or strangers

* Loyalty - a strong feeling of support or allegiance

* Work Ethic - the principal that hard work is intrinsically virtuous or worth of reward

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