Restaurant Host/Hostess - Evening Shift

Sage Hospitality Resources, LLP



16388BRReq #:16388BRWhy Us:As the Restaurant Host/Hostess for Jackson 20 at The Alexandrian, Autograph Collection Hotel, you will be immersed in the center of Old Town Alexandria. Situated only a few blocks west of Alexandria's Potomac Waterfront and a few blocks east of the King Street Metro Station, the restaurant and hotel own the 400 block of King Street, with lively foot traffic from sunrise to past midnight. Jackson 20 redefines comfort food with an unexpected approach to Southern cooking, as Executive Chef Peter McCall has crafted a menu of fresh, local, and seasonal ingredients to showcase the bounty of the Mid-Atlantic and Shenandoah Valley regions in addition to his travels abroad. Jackson 20 is .Crafted from local farms and waters, focused through a southern lens and rooted in a vibrant neighborhood.Managed by Sage Hospitality, Jackson 20 and The Alexandrian are places that people seek to go to, not just through, and our newly designed courtyard offers even more opportunity.At Sage Hospitality, we are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.Work Where You BelongJob Title:Restaurant Host/Hostess - Evening ShiftLocation Name:The AlexandrianCity:AlexandriaEEO Statement:We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.Posting Overview:Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.Requirements:CompetenciesDealing with AmbiguityCan effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.CompassionGenuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.ComposureIs cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.Interpersonal SavvyRelates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.Education/Formal TrainingHigh School diploma or equivalentExperiencePrevious experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.Material/Equipment UsedTelephone, computerized cash register, credit card machines, and standard office equipment.EnvironmentStanding and walking during entire shift, including carrying, lifting and bending. Indoor environment.Area of Interest:Restaurant OperationsPosition Type:Full Time - RegularState:VAAddress 1:480 King Street

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