Group Sales Ambassador - Part Time

Jamul Casino



Your daily responsibilities include:ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:* Provide friendly, fast, and helpful customer service to all guests and team members.* Issue player loyalty cards.* Assist guests with questions as they relate to the property and loyalty programs.* Work in conjunction with other departments on an as needed basis.* Answer incoming phone calls and place outgoing phone calls in an efficient and courteous manner utilizing proper phone etiquette.* Direct incoming calls to appropriate team members and departments.* Take and forward accurate messages from guests.* Track incoming and outgoing calls.* Meet department uniform, appearance and grooming requirements.* Must adhere to regulatory, department and company policies.* Perform all job duties in a safe and responsible manner.* Performs other job related and compatible duties as assigned.To be successful in this position it will require the following skill set:QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.* High School diploma or equivalent* Must be available for multiple shifts to include nights and weekends* Must be able to perform multiple tasks simultaneously and possess strong organizational skills* Must have the ability to operate computer/computer software programs, multiline phone system, copy machines, computer printers/embossers, and other office equipment* Must be able to acquire and maintain appropriate gaming licenseOptions

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