Communications Specialist

Life Flight Network

Aurora,OR

12/12/2019

The Communications Specialist is responsible for receiving, coordinating and following through to conclusion all requests for assistance involving Life Flight Network by using established protocols and procedures, always keeping in mind the importance of exemplary customer service. The Communications Specialist will be responsible for succinctly and professionally communicating with sending and receiving facilities and their transfer centers (if applicable), Life Flight Network medical staff, 911 centers and other members of the EMS community.

Starting salary for this position is $46,092 and up, depending on experience.

Qualifications

  • High School Diploma or equivalent
  • NAACS certificate required within 1 year from date of hire
  • Strong customer service skills
  • Previous air medical dispatch experience strongly preferred
  • Two years' experience in police, fire or medical emergency dispatch preferred
  • Two way radio proficiency
  • Skilled in multi-line phone systems
  • Ability to respond quickly and prioritize duties in a rapidly changing environment while maintaining a professional demeanor
  • Excellent written and verbal interpersonal communication skills primarily via e-mail and phone
  • Intermediate knowledge of MS Office and general computer skills
  • Emergency medical technician a plus
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