Norms Restaurants, LLC



Job Description

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:

  • Warmly and graciously greet all guests upon arrival.

  • When possible, open the front door for guests entering or leaving the restaurant.

  • When immediate seating is limited, record guest names and number of people in party.

  • Call out name and number of party when tables become available.

  • Provide guests with estimated waiting time.

  • Accommodate special seating requests for guests whenever possible.

  • Seat guests based on guest preferences and balancing of customer flow in service stations.

  • Tender checks and handling all POS transactions at the cashier station.

  • Answer phones within 3 rings.

  • Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.

  • Relay messages to servers and buspersons as needed.

  • Thank guests as they leave and invite them to return.


  • No previous restaurant experience required.

  • Be able to working in a standing position for long periods of time (up to 5 hours).

  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.

  • Must have exceptional grooming habits.

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