Crown Shy

New York,NY


You are responsible for cooperating with the Maitre D and the Management team to warmly greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor and a genuine smile with eye contact. You will escort them to their assigned table, present wine/cocktail list, ask for water preferences and assist the dining room staff in serving water to the guests- always communicating information to the proper parties. The Host must be capable of working in a team-oriented environment to achieve the restaurant s common goal of guest satisfaction. The Host must be personable with guests and be able to anticipate their needs. The role of the Host is integral to the success of the restaurant.

Must have 2 years + experience in a fast paced NYC restaurant as a Host
Experience working with OpenTable & SevenRooms is preferred
Must be able to lift & carry at least 50 pounds
Must be able to stand for long periods of time
Must be comfortable with repetitive motions (such as walking, bending & standing)
Must be knowledgeable of Industry critics & awards
Must have full schedule availability
Must be able to take constructive criticism and work well in a team dynamic
Be warm, knowledgeable and noticeably appreciative
Accommodate guests by making each individual feel welcome
Act professionally and always maintain composure
Identify and report problems to management immediately
Be aware of service flow, dining timing, and adjust for each guest s individual needs
Implement and follow steps of service

Know about and defend our product brands
Know and be able to identify bar, cocktail table, dining room table and seat numbers
Know how to carry a tray properly with glassware
Know how to present wine and cocktail list and solicit water preferences
Know how to and be able to answer incoming calls to the restaurant and provide appropriate service
Be able to manage the flow of the guests into the dining room and bar areas- transferring pertinent information to the proper parties
Understand the proper standards of clearing/resetting a table and participate when necessary
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