Security Guard / Group Leader

Salvation Army

New York,NY



The Security Guard/Group Leader provides visitors, and staff with a safe and secure environment at the front entrance of the corps within the guidelines and principles as set forth in: The Salvation Army Mission Statement, and Employee Handbook.


  • Politely challenge all visitors to the reason for entering the building and guide them accordingly.
  • Direct all people that enter the facility to the appropriate floor.
  • Provide basic information on services provided at our corps.
  • Open the door for all individuals needing assistance.
  • Must maintain positionin in the immediate vicinity of the post at all times and visible to the front desk for communication.
  • Maintain the service area in a clean and orderly manor
  • Must keep focus to keep from becoming distracted with lengthy conversation or involvement with visitors, and employees.
  • Arrive on time and be ready to work
  • Receive packages from mail correspondents
  • Answer phone during open corps hours. Writing down messages, forwarding messages to appropriate persons.
  • Cooperating with all members of staff regardless of their position
  • Help in supervision of participants enforcing appropriate safety regulations and emergency procedures.
  • Monitor in house traffic through video surveillance.
  • Contribute to insuring a safe workplace.
  • Answer alarms and investigate disturbances.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises through sign in and sign-out logs.
  • Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences in official forms.
  • Call the police or fire department in cases of emergency, such as fire or presence of unauthorized persons.
  • Follow all employment written policies, procedures and security post orders.
  • Attend all training classes when scheduled.
  • Consistently reports to work on time and is ready to begin work at the start of the shift.
  • Always provides proper notification when late or absent.
  • Report to work well-groomed and in compliance with dress code.
  • Demonstrates the ability to interact in a positive and helpful manner with participants, visitors, consultants, volunteers and co-workers.
  • Project a good image in dealing with the public.
  • Reflects commitment to building a supportive work environment and maintains a positive attitude at the work place and towards the job.
  • Perform other related duties incidental to the work of a Security Guard/Receptionist.
  • Provide assistance in the after-school program in the absence of group leaders.

  • Responding to Emergencies First Aid and CPR Professional Rescuer certified preferred but not necessary.
  • Responsible, Respectful, Positive role model, and able to follow instruction
  • Able to perform duties independently, with minimal need of supervision.
  • Has respect and consideration for the population being served.
  • High School Diploma or higher preferred
  • Childcare experience

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