Part-Time Member Service Representative (Quakertown)

American Heritage Federal Credit Union

Quakertown,PA

11/28/2019

Job Description

American Heritage FCU, a $2.5 billion credit union, has an excellent opportunity for a Part-time Member Service Representative (Teller).

DUTIES

  • Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.
  • Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
  • Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
  • Strong familiarity with credit union's products, services, policies and procedures.
  • Excellent communication, organizational, problem solving, and member service skills
  • Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service that would meet the member's financial need with the assistance of the ACS system.
  • Excellent attention to detail with the ability to perform expeditiously and accurately.
  • Outgoing, friendly, member oriented personality.
  • Teller/Cash handling and Sales experience preferred.
  • Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.

EDUCATION

Requires education equivalent to a four year high school diploma

WORK HOURS(Work hours are subject to change according to operational needs)

  • Part-Time position (averaging 27 hours per week)
  • Must be available for morning, evening, Weekday & Saturday hours.

*** Come experience why American Heritage Federal Credit Union is a seven time award winner in the Philadelphia Business Journal Best Places to Work contest!! ***

WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONS...BECAUSE YOU ARE FAMILY.

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