Aaron Brothers
Vienna,WV
11/28/2019
Job Description
Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally! *Starting pay is $12.00 per hour
As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.
Job Duties
- Personally support every customer to Own it.
- Customer Care & Service
- Drive Sales through building authentic relationships with customers
- Assist customers on the showroom floor
- Accept & process current customer payments
- Assist with store sales by in store marketing
- Input customer information into the store computer for new lease agreements
- Update customer information & account status in the store's computer system
- Manage cash transactions with customers
- Administrative Assistance
- File & maintain customer folders and records
- Answer incoming telephone calls
- Maintain regularly mailing campaign
- Process order forms and references
- Additional duties
- Maintain the appearance & organization of the customer transaction counter
- Assist in the maintenance of the showroom through cleaning, organizing & merchandising
- Additional duties as assigned by management
Job Requirements
- High school diploma or equivalent
- Excellent interpersonal skills are required for daily customer contact
- Working knowledge of electronic products (appliances, computers, etc.)
- Strong sales skills- showroom and telephone
- Position may require lifting up to50 lbs. without help
- Excellent telephone manners
- Strong communication skills
- Strong computer skills
- Maintain professional appearance
Job Posted by ApplicantPro