Restaurant Server, The Wooden Crate, Lumeria

Sightline Hospitality

Makawao,HI

11/29/2019

Job Description

Lumeria Maui is looking for a Server at for our restaurant the Wooden Crate. This is a casual holiday position, full time 12/15/19-1/20/20. Must have open availability, be able to work both of our serving shifts (6:30a-2:30p and 4:30p-9:30p) any/every day of the week including weekends. Priority consideration for part time hire following the holiday period.

We are proud to offer a clean, nutritious and exquisitely prepared garden-to-table Maui dining experience at our wellness retreat center on the north shore. If you are inspired by this vision, read on!

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Education/Experience Requirements:

  • Fluency in English (verbal and written) is required.
  • Must have High school diploma or equivalent.
  • Must have a minimum of one year experience in food service.
  • Must be familiar with different styles of service, including buffet and gourmet meals, various dishes, and requests to support alternative diet preferences.

Desired Skills/Aptitudes:

  • Must be detail oriented, organized and efficient.
  • Strong verbal communication skills
  • Possess a courteous, professional and friendly manner.
  • Able to work productively with little supervision.
  • High quality standards for production and service.
  • Patience and tact required to accommodate customer needs, and resolve occasional difficult situations.
  • Strong focus on customer service and satisfaction.

Essential Physical Abilities:

  • Stands and walks moderate distances throughout shift.
  • Constantly required to handle and move objects weighing up to 40lbs. over moderate distances.
  • Must be able to work under pressure.

Essential Job Functions:

  • To understand and respond to all guest needs and requests in a timely manner, deferring to the Chef Manager or General Manager when necessary, to ensure customer satisfaction.
  • To make the Chef Manager aware of all guest comments and complaints.
  • To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
  • To provide prompt, efficient, and gracious customer service to guests throughout guest visit.
  • To support guest dining experience throughout breakfast, lunch or multi-course dinner service, including bussing tables.
  • To be completely familiar with the day s menu, prior to service.
  • To follow all specified procedures to correctly handle all cash and credit transactions.
  • To satisfactorily perform all side duties as directed.
  • To maintain the proper car and cleanliness of tableware and serving equipment, handling both to minimize breakage.
  • To leave the storage areas clean, organized and secured at all times.
  • To follow all company policies and procedures.
  • To immediately report all suspicious occurrences and hazardous conditions.
  • To maintain the cleanliness and safety of work areas at all times.
  • Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others
  • To attend all mandatory meetings as directed.
  • To perform other tasks, including cross-training, as directed.

Mahalo! We look forward to hearing from you. Lumeria is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO

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