Broadband Technician

Wave Broadband



Job Description

Wave Broadband is currently hiring for Broadband Technicians - NO INDUSTRY EXPEREINCE NECESSARY!!


  • Install video, internet, and telephone in customers premise
  • Perform repair and maintenance on multiple services including video, data and voice
  • Ensure and record correct RF levels and signal quality within required specifications on active outlets
  • Educate customer on proper use of services and equipment, including channel lineups, and how to access online help
  • Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
  • Adhere to industry specific, local, state and federal regulations, as applicable
  • Thoroughly understand and follow company policy
  • Perform other duties as requested by supervisor


  • High School Diploma or equivalent
  • Customer service experience required.
  • Broadband cable experience is a plus.
  • Experience setting up a wireless network.
  • Basic Networking skills and knowledge.
  • Basic understanding/knowledge of internet speeds.
  • Additional technical experience, i.e. setting up entertainment centers such as TV's, DVD players and gaming devices is a plus.
  • Strong computer skills.
  • Experience working with hand tools, power tools, drills, etc.
  • Availability to work weekends, holidays, evenings and overtime as needed.
  • Must have a valid driver's license and good driving record
  • Work and travel in inclement weather

Essential Job Functions:

  • Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds)
  • Ability to climb poles using gaffs, hooks and climbing belt as needed
  • Ability to differentiate between different sizes and colors of wires
  • Ability to work while standing 50 - 70% of the time
  • Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
  • Ability to work with small components and wires to make cable connections
  • Work indoors in poorly ventilated areas such as attics during extreme heat
  • Exposure to dust, dirt, noise, insects, cleaning solutions
  • Work outdoors in all kinds of weather and at all times of the day or night

This job offers:

  • Comprehensive benefits
  • A competitive hourly rate
  • Career advancement
  • The opportunity to work for the fastest internet provider in the region

Company Description

Wave is a leading provider of video, internet and phone services on the West Coast, serving customers in communities in Washington, Oregon, and California.Wave, founded in 2003, is part of WaveDivision Holdings, LLC, which currently serves over 455,000 residential and business customers in Washington, Oregon, Sacramento, and the San Francisco Bay Area. WaveDivision Holdings is headquartered in Bothell, Washington. Owned and operated by local industry leaders, WaveDivision Holdings supports its customers with decades of cable know-how. Its mission is to provide 100% of its cable systems with the latest technologies and upgrades including high-speed internet, digital cable, home phone service, international programming, DVR, HDTV, and TV On Demand services.

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