Wave Broadband is currently hiring for Broadband Technicians - NO INDUSTRY EXPEREINCE NECESSARY!!
- Install video, internet, and telephone in customers premise
- Perform repair and maintenance on multiple services including video, data and voice
- Ensure and record correct RF levels and signal quality within required specifications on active outlets
- Educate customer on proper use of services and equipment, including channel lineups, and how to access online help
- Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
- Adhere to industry specific, local, state and federal regulations, as applicable
- Thoroughly understand and follow company policy
- Perform other duties as requested by supervisor
- High School Diploma or equivalent
- Customer service experience required.
- Broadband cable experience is a plus.
- Experience setting up a wireless network.
- Basic Networking skills and knowledge.
- Basic understanding/knowledge of internet speeds.
- Additional technical experience, i.e. setting up entertainment centers such as TV's, DVD players and gaming devices is a plus.
- Strong computer skills.
- Experience working with hand tools, power tools, drills, etc.
- Availability to work weekends, holidays, evenings and overtime as needed.
- Must have a valid driver's license and good driving record
- Work and travel in inclement weather
Essential Job Functions:
- Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds)
- Ability to climb poles using gaffs, hooks and climbing belt as needed
- Ability to differentiate between different sizes and colors of wires
- Ability to work while standing 50 - 70% of the time
- Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
- Ability to work with small components and wires to make cable connections
- Work indoors in poorly ventilated areas such as attics during extreme heat
- Exposure to dust, dirt, noise, insects, cleaning solutions
- Work outdoors in all kinds of weather and at all times of the day or night
This job offers:
- Comprehensive benefits
- A competitive hourly rate
- Career advancement
- The opportunity to work for the fastest internet provider in the region