Hostess

Express Employment Professionals-Miami (West-Downtown)

Miami,FL

1/14/2020

Responsibilities:

  • Greet incoming and departing Guests with a genuine smile and eye contact; escort them to assigned dining area; present menus.
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
  • Use visual cues to seat Guests in either the bar or dining areas depending on their preference.
  • Tend to special Guest needs and requests.
  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropiate

Requirements:

  • Must be able to read menus.
  • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance.
  • Must be able to hear well in a loud environment in order to respond to Guest requests.
  • Must be able to walk and stand during entire shift.
  • Must be to clearly communicate Guests' needs to Bussers, Managers, etc.
  • The ability to thrive in a fast-paced environment.
  • Flexibility to work a variety of shifts.
  • Must be upbeat, outgoing and positive.
  • 6 months experience in full service restaurant preferred
  • passion for providing extraordinary service.
  • Ability to work effectively within a team.
  • Ability to stand/walk and stay focused and alert for extended periods of time.

Skills:

  • Customer Service
  • Professionalism
  • People skills
  • High Energy
  • Multitask
  • Thoroughness
  • Basic Math
  • Teamwork
  • Attention to detail
  • Verbal Communication
  • Organized
  • Flexible
  • English / Spanish

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