Overnight Custodian

Planet Fitness - Woonsocket, Coventry,Warwick, Cumberland

Warwick,RI

12/3/2019

Job Description

Job Summary

The Overnight Member Services will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies/paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.

Qualifications/Requirements

  • Punctuality and reliability is a must.
  • Ability to work third shift is a must.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual reaching with hands/fingers/arms during shift.
  • Occasional climbing, balancing, kneeling and crouching during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will occasionally encounter toxic chemicals.

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