General Summary: A non exempt position responsible for performing a variety of clerical duties for office manager, clinical services manager, or physicians.
Essential Job Responsibilities:
- Greets, screens, schedules, and checks patients in.
- Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
- Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
- Requests, locates, sends, and receives patient medical records.
- Maintains files and assists in establishing office systems.
- Orders office and clinical supplies. Assists in the care and maintenance of office equipment.
- Other Duties as assigned
Education: High school diploma or general equivalency diploma (GED). Diploma as a medical administrative assistant from an accredited medical vocational course preferred.
- Minimum two years of administrative assistant experience in a medical office setting.
- Medical administrative specialist certification preferred from American Medical Technologists.
- The ability to maintain regular, predictable attendance due to the obligation of the person in this position to work as a team member with staff in clinic locations to insure adequate patient care and customer service.
- Knowledge of medical terminology and office procedures.
- Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
- Ability to read, understand, and follow oral and written instructions.
- Ability to sort and file materials correctly using alphabetic or numeric systems.
- Ability to establish and maintain effective working relationships with patients, physicians and other clinical staff, and the public.
Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.