Personal Injury Pre-Litigation Paralegal




JOB TITLE: Personal Injury Pre-Litigation Paralegal

REPORTS TO: Director of Operations & Business Development

LOCATION: Clearwater, Florida 33763


STATUS: Hourly; Non-Exempt

HOURS: 40 hours per week; Monday Friday; 8:00 AM 5:00 PM


The Pre-Litigation Paralegal manages all aspects of personal injury cases, from beginning to end. Our Pre-Litigation Paralegal must be able to gather, analyze and research information and documents; manage a moderate to high-volume caseload; must be able to multi-task, prioritize and have excellent attention to detail; must be a positive team-player and able to function in a fast-paced, high-volume work environment.

Our Pre-Litigation Paralegal will handle all pre-suit communications and act as the center of communication for and between the client, attorney, medical providers, lien holders, insurance companies; coordinate and manage medical treatment care for clients as necessary; educate the client on the case progression processes and set appropriate client expectations; escalate issues to the attorney as appropriate; gather all case related medical records and bills; prepare demands; monitor negotiations and offers; assist the attorney in medical bill and lien reductions; prepare settlement packets and coordinate client sign-outs.

The candidate must possess a minimum of three (3) years prior experience in managing a Plaintiff s personal injury caseload. Our ideal candidate will also possess superb interpersonal skills, unquestionable integrity, self-discipline, the ability to adapt to changes in processes and procedures, be detail-oriented, self-motivated, a team-player, the ability to multi-task, be an excellent communicator (written and verbal), have knowledge of TrialWorks Case Management Software and be proficient in all Microsoft Office Suite programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES (includes but may not be limited to the following):

Manage all aspects of personal injury cases from beginning to end

Gather, analyze, and research information and documents

Point of communication between the client, attorney, medical providers, lien holders, and insurance companies

Coordinate and manage medical treatment care for clients as necessary

Educate the client on case progression and set appropriate client expectations

Escalate issues to the attorney as necessary

Gather all case related medical records and bills

Prepare demands

Monitor negotiations and offers

Assist the attorney in medical bill and lien reductions

Prepare settlement packets

Coordinate client sign-outs

Litigation experience May be asked to attend hearings, depositions, mediations, and trials


Bachelor s Degree, required

Paralegal Certification; preferred

A minimum of 3 years of Personal Injury (Plaintiff) experience, required


Proficiency in Microsoft Office Suite (e.g. Outlook, Word, Excel, PowerPoint)

TrialWorks Case Management Software experience a plus

Proficiency with computers, telephone lines, and other related office equipment

Professional attitude and appearance

Excellent written and verbal communication skills

Excellent planning and reporting skills

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Follow up skills

Ability to handle and keep client information confidential

Proficiency with legal administration and writing


Sense of urgency

Ability to make judgement calls

Expected to be highly accurate

Ability to learn and adapt quickly

A positive outlook and vision

Must stand by the service we deliver

Lifelong learner who enjoys improving knowledge

Strong professionalism both in appearance and presentation

Can work independently

Ability to direct and facilitate conversations


Light to moderate physical activity performing non-strenuous activities of an administrative nature to include:

Sitting and/or standing for an extended period of time

Lifting up to 25 lbs.

Working in a well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation

Using manual dexterity sufficient to handle/reach items and work with hands and fingers to clean, pack and ship phones.

Using close/distant/peripheral and depth perception

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