Catholic Charities, Diocese of Trenton




Catholic Charities, Diocese of Trenton, is the 15th largest Catholic Charities agency in the U.S. and 10th largest nonprofit within the state of New Jersey with an annual operating revenue of more than $40 million. Annually, a staff of 600 provides more than 100,000 people in Burlington, Mercer, Monmouth and Ocean counties with support related to housing, food, mental health, specialized children's services, addiction treatment and domestic violence services. A private nonprofit recognized by the Chronicle of Philanthropy as one of the most fiscally efficient in the country, the organization uses less than 10 percent of our revenue for administrative costs. We are a recognized leader in trauma-informed work and have pioneered integrated healthcare in the State.

Catholic Charities, Diocese of Trenton, is a great place to work! We are mission-driven, family-friendly, and passionate about service to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, I.T., Finance, Marketing, Nursing, and Government Relations. When you join us, you can expect a true focus on work-life balance, competitive salaries, comprehensive benefit programs, and an environment that promotes inclusion. Some of our benefits include: generous paid Holidays, Vacation, and Sick time; excellent health & pension plans; and wide array of training and staff development opportunities to earn on-site CEUs.

Catholic Charities is a faith-inspired organization and Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance. To learn more about the agency, please visit our website at :

JOB SUMMARY: Answers inquiries and obtains information for general public, consumers, visitors and other interested parties. May assist with other general clerical duties


  1. Answer phones, provides callers with information about agency/program services
  2. Assists with appointment scheduling, including confirmation/reminder calls
  3. Scanning of documents into EMR (electronic medical record)
  4. Entering services into EMR as needed
  5. Assemble, disassemble and shredding of charts
  6. Maintain transportation logs
  7. Performs other general clerical duties (typing, filing, distributing mail, sending faxes, etc.)
  8. Operates and maintains a variety of office equipment

Quality Improvement:

  • Monitors and utilizes supervision and training as an opportunity for enhancing professional competence.
  • Participates in Quality Improvement activities, evaluating program effectiveness and outcomes.
  • Other duties as assigned.


  • Participate in the Quality Improvement process and specific quality initiatives for the program.
  • Weekend and evening coverage related to program need
  • Utilize supervision and training as opportunities for enhancing professional competence.
  • Performs all duties in a professional and ethical manner consistent with agency, licensing, COA, and professional standards.
  • Other related duties as assigned.


  • High School Diploma
  • Knowledge of administrative and clerical procedures and systems
  • Active listening skills; oral/written communication skills
  • Basic telephone skills
  • Basic data entry skills.
  • Familiarity with the Mercer County area
  • Good interpersonal skills
  • Medical clearance, random drug screens and fingerprinting required


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