Customer Service Representative Cherry Creek Shopping Center

Nordstrom

Denver,CO

2/20/2020

Job Description

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life

  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Inspire trust, teamwork and positive team relationships
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Ensure the security and privacy of customer information through education, compliance and resolution of issues
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
  • The hours and schedule for this position will vary by week depending on business needs


You own this if you have

  • The ability to effectively build relationships with your customers, peers and leadership
  • Proficiency in multiple operating systems such as MS Windows, iOS and Android
  • Clear, effective communication with strong interpersonal skills
  • The ability to prioritize multiple tasks in a fast paced environment
  • Accountability, initiative and a high level of ownership
  • The ability to work a flexible schedule based on department needs


We ve got you covered

Our employees are our most important asset and that s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Health
  • Retirement
  • Time Off
  • Merchandise Discount
  • Lifework / EAP resources


A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

By applying, you agree to our Nordstrom Careers Privacy Policy

2019 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

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