Concierge, The Lofts at Pier Village

Extell

All cities,NJ

2/10/2020

The Company:

The Lofts at Pier Village is a new upscale, condo development at 20 Melrose Avenue, Long Branch, NJ comprised of 245 units. The Condominium is professionally managed by Extell Management Services Inc.

The Position:

The Concierge will assist in the coordination of all services that promote the maintenance and upkeep of owner s apartments and values, including, but not limited to reporting any maintenance issues observed in or around the building to the Resident Manager. The position will respond to all resident needs and requests, including but not limited to making deliveries, pick-ups and drop-offs. The Concierge will maintain a working knowledge of the building Rules and Regulations, notifying management of specific violations and other issues. This position will handle and resolve all Residence owners complaints, keeping the Resident Manager fully informed, and recording any incidents in the daily logbook or system. The Concierge would arrange transportation for Residence owners/guests/visitors, and record advance transportation request as needed. This position should have an in-depth knowledge of directions, travel time, cost and various forms of transportation. The Concierge will assist management in identifying resident preferences in order to provide personalized service. This position will welcome, acknowledge each Resident owner and guest. This position will perform other duties as assigned by manager.
Qualifications
Requirements:
  • High School Diploma or GED
  • Background with Building Management Systems
  • Excellent overall communication skills
  • Must have flexible schedules and hours, willingness to work on weekends & holidays is required
  • A minimum of 2-5 years related work experience
  • A minimum of 2-5 years in working in a Luxury hotel or Residential environment
Competencies:
  • Ability to maintain confidentiality of all resident and guest information at all times
  • Ability to prioritize and multi-task
  • Able to work well in a team environment
  • Able to stand for extended periods of time, including a full work shift
  • Must be professional and possess excellent presentation
  • Must be organized and have effective time-management skills
The Location: 20 Melrose Avenue, Long Branch, New Jersey

Company Website: www.extell.com

Equal Opportunity Employer

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