Restaurant Gary Danko
This positions purpose is to run plates of food from the kitchen to the guests in the dining room. This is a support position for the service staff.
This position is further divided into several different types of activities.
- Set up: During this time the Runner is setting up their station as outlined in the side work / set up list. (Cutting bread, polishing silver etc )
- Service: The runner is coordinating groups of plates and running them to the correct table and position #, presenting them in a synchronized manner. During down time The runner is assisting the kitchen staff with garnish preparation (Picking Chervil etc ) Polishing and stocking silver and stem-wear to the correct service stations and drawers. Cutting bread as needed. Checking Restrooms for cleanliness.
- Clean up: During this time the runner is cleaning their workstation, breaking down the hot line, and insuring that the last silver is polished and stocked. The runner must sign out with the closing manager prior to leaving.
- This position requires someone who works well under pressure while meeting multiple and conflicting deadlines, while maintaining grace and a hospitable demeanor to guests and patrons. The Runner must exude welcome, charm and hospitality at a level consistent with the standards of a 5-Star restaurants. Further this position must demonstrate cooperative behavior with colleagues, supervisors and patrons.
The runner must successfully complete a five-day training program including the following topics:
-Location of all equipment necessary to complete required tasks
-Understanding of ticket firing and organization of the line.
-Detailed knowledge of menu items and food preparation techniques, the ability to describe such upon demand.
-Must know all possible table numbers and position numbers.
-Must understand and perform parade and synchronized service with other staff members flawlessly.
-Must understand function and flow of the restaurant, how all positions interact together for a flawless service.