Inside Liability Adjuster


Wall Township,NJ


Where good people build rewarding careers.

Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job DescriptionWe are the Good Hands. We restore customers' lives after the unexpected happens.

Start your claims career today as a Liability Adjuster in Wall Township, New Jersey and be part of our dynamic team!

Liability Determination Adjusters provide empathetic and compassionate service to our customers after an auto accident. Adjusters also investigate each claim to determine responsibility for the loss.

Employees are empowered to reach our full potential in a world class workplace where ideas are created and shared with an innovative spirit.

A Day in the Life:

Investigate single and multi-vehicle auto accidents using innovative tools and technology.

Adjusters will be required to gather the following information for an investigation: recorded statements from the drivers and any witnesses involved, review damage estimates and photos, scene photos and video, as well as any official reports.

Communicate compassionately with customers and help them through their claim process in a fast, fair and easy manner.

Negotiate claim settlements with customers and claimants in accordance with Allstate and NJ state guidelines.

Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.

If offered the position, you will be required to travel to travel to Chicago, Illinois or Charlotte, North Carolina within the first two months for a 10-day hands on training session in our state-of-the-art facility. As part of your training, you will also be required to obtain an adjuster license.


Job QualificationsYou're a great Match for this Role if:

You recognize that having an auto accident can be a traumatizing experience and provide consistent, compassionate and empathetic service for our customers.

You have a bachelor's degree

You have prior customer service experience

You're a self-starter who can work independently or with a team

You're excited about solving problems, creating solutions and embrace change

You're proficient with Microsoft Office

You're organized and able to multi-task in a fast-paced environment

You communicate clearly and professionally - both written and verbal

You're comfortable in a role that requires extensive phone communication.

Being bilingual and/or having prior military experience is a plus

You can view all Allstate benefits @

Good Work. Good Life. Good Hands .

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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